शिपिंग नीति

Thank you for shopping with sacredhavens. We carefully prepare each order so your sacred piece, blessing gift, or spiritual item can arrive safely and respectfully. Please read our shipping policy below before placing your order.

Order Processing Time

Orders are usually processed within 3 business days after payment is confirmed.

During this time, we carefully review your order details, prepare the item, pack it securely, and hand it over to our shipping partners.

Orders placed on weekends or public holidays will begin processing on the next business day.

For custom blessing items or personalized products, processing may take slightly longer depending on the details required.

Estimated Shipping Time

Once your order has been shipped, the estimated delivery time is usually:

10–20 business days

Delivery times may vary depending on your country, customs clearance, local postal service, carrier workload, holidays, weather conditions, or other factors outside our control.

Please note that all shipping timeframes are estimates and are not guaranteed.

Shipping Fee

We currently offer flat-rate worldwide shipping:

$5.99 USD

In the rare case that we are unable to ship to your location, we will contact you as soon as possible.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

You may track your package here:

www.17track.net

Please allow a few days for the tracking information to update after your order has been shipped. It is normal for tracking to take some time before the first update appears.

Multiple Packages

If your order includes multiple items, they may be shipped separately.

This can happen when items are prepared from different fulfillment locations or when separate shipping helps your order arrive faster. If your order is shipped in multiple packages, you may receive more than one tracking number.

Order Changes And Address Updates

If you need to change your shipping address, phone number, item option, size, color, or quantity, please contact us as soon as possible.

Order changes are time-sensitive. We recommend contacting us within 12 hours of placing your order.

Please include:

Your order number

The email used to place the order

A clear explanation of the change needed

Once an order has entered processing or has been handed over to the carrier, we may not be able to make changes. However, we will always do our best to help.

Incorrect Or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

sacredhavens is not responsible for packages that are delayed, lost, returned, or delivered incorrectly due to an incomplete or incorrect address provided at checkout.

If a package is returned to us because of an incorrect address, failed delivery, or failure to collect the package, additional shipping fees may apply to resend the order.

Missed Delivery Or Failed Delivery Attempt

If a delivery attempt is missed, the carrier may leave a notice or hold your package at a local post office, delivery center, or pickup location.

Please contact your local delivery provider with your tracking number as soon as possible to arrange pickup or redelivery.

If you still need help, please contact us and we will do our best to assist.

Delayed Tracking Or Delayed Delivery

If your tracking has not updated for a few days, this is usually normal during international shipping or customs processing.

If there has been no tracking update for more than 7 days, please contact us with your order number and order email. We will help check the status with the shipping provider.

Lost Packages

If a package appears to be lost in transit, we will work with the shipping carrier to investigate the issue.

If the carrier confirms that the package was lost during transit, we will offer a replacement or another suitable solution.

Delivered But Missing Packages

If tracking shows that your package was successfully delivered but you cannot find it, please first check with:

Family members or household members

Neighbors

Building management or reception

Your local post office or delivery provider

Once tracking confirms successful delivery to the address provided at checkout, sacredhavens is not responsible for packages that are lost, misplaced, or stolen after delivery.

Customs, Duties And Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees charged by your local customs authority.

These charges are not included in our product price or shipping fee and are the responsibility of the customer.

sacredhavens is not responsible for customs delays, customs fees, import restrictions, or packages held by customs.

Where Orders Ship From

To provide a wider range of sacred objects, spiritual gifts, and blessing items, our orders may be fulfilled from different trusted fulfillment locations.

Depending on the product and availability, your order may ship from facilities or partners located in regions such as the United States, Canada, Australia, the European Union, or other trusted fulfillment locations.

Some products may ship directly from our manufacturing or fulfillment partners to reduce unnecessary handling and help deliver your order efficiently.

Final Notes

By placing an order with sacredhavens, you agree to the shipping terms stated in this policy.

Shipping times are estimates only.

Customs delays and carrier delays are outside our control.

Customers are responsible for providing accurate shipping information.

Customers are responsible for applicable customs duties, taxes, and import fees.

Our responsibility for delivery ends once tracking confirms successful delivery to the address provided at checkout.

If you have any questions about your order or shipping status, please contact us through our Contact page or available customer support channels.